Waste Management Services

Please call WM Customer Service for any service requests, billing inquires or general questions.

Residents have the option of visiting www.wm.com at their leisure where they can submit online requests 24/7 for activities such as setting up new services, reporting a missed collection or to have a cart delivered or swapped out. While visiting www.wm.com residents may also ‘live chat’ with an agent that will be able to assist them regarding their request.

The convenient online live chat service is available Monday – Friday from 7AM – 5PM CST. If residents would prefer to speak directly to an agent they may contact the WM Customer Service Call Center at 1-800-964-8988, where Customer Service agents are available to answer any questions or requests Monday - Friday from 7AM – 5PM CST.